Effective date: January 1, 2025

Privacy Policy

Radiant Grove Strings respects the information visitors choose to share. This policy explains what information may be handled when you browse our website, save resources, use the cart, or contact our team.

Information you provide

The contact form may collect your name, email address, phone number, and message. We use these details only to review and respond to your inquiry, provide support, and maintain a reliable conversation record where applicable.

Browser storage

The catalog uses localStorage to remember saved Fallows items, cart quantities, theme preference, and cookie consent. This information remains in your browser and is not a server account. Clearing site data removes it.

Website operations

We may receive basic technical information required to serve pages, such as browser type, device characteristics, and request logs from our hosting provider. We do not sell personal information or use the site to make sensitive inferences.

Retention and security

Contact information is retained only as long as reasonably necessary for support, business records, legal duties, or dispute resolution. We use reasonable administrative and technical safeguards, but no internet transmission can be guaranteed completely secure.

Your choices

You may decline to submit optional information, clear local storage through your browser, or contact us to ask about a submitted message. We may need to verify a request before responding.

Contact

Questions about this policy can be sent through Contact. This policy may be updated when our practices change.